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How It Works - Escrow Delivery Services

 

ESCROW PROCESS


    What are the escrow steps?
    How is the buyer protected?
    How is the seller protected?
    How do I start a new transaction?
    How does the buyer pay?
    How does the seller get paid in the end?

 

SENSITIVE INFO & SECURITY


    Can I tell the password to my account to a friend so that he can use it?
    Will Escrow Delivery Services disclose any private information I provide?
    Why is the escrow process safe?

 

MY QUESTION WASN'T ANSWERED HERE! WHAT SHOULD I DO?


 

ANSWERS

• What are the escrow steps?
Both parties agree to the terms of transaction, which includes a description of the merchandise, sale price, number of days for the buyer's inspection period.
- Step 1 is completed after a transaction has been added to our database by one of the parties.
- Step 2 is completed after the transaction has been accepted by both parties.
- Step 3 is completed after the shipping and payment information has been updated.
We will provide the shipping information (tracking number) to the seller. The buyer submits a payment to Escrow Delivery Services in order to verify and process the funds before proceeding to the next step.
- Step 4 is completed after the buyer has received the goods / merchandise for inspection.
The buyer must decide to accept or return the merchandise received before the inspection period expires, or it will become non-returnable. If the buyer accepts the merchandise, Escrow Delivery Services pays the seller and the transaction goes to Step 5. Otherwise, the merchandise is sent back to the seller and, after verification, the money is returned to the buyer.
- Step 5 is completed after seller has received the funds.

• How is the buyer protected?
- In most of cases we are the ones that deliver the goods / merchandise.
- The seller isn't paid until the buyer accepts the merchandise, or the inspection period is over.

• How is the seller protected?
Escrow Delivery Services will ship the merchandise only after our Payment Dept. verifies the funds.

• How do I start a new transaction?
Once you have a Escrow Delivery Services account, after logging in, click on Start a Transaction icon in the Third Party Agency Tools section. The page that will load will guide you through the rest of the process.

• How does the buyer pay Escrow Delivery Services?
Escrow Delivery Services only accepts wire and money transfer, in order to reduce the risk of credit card fraud on the buyer's side. PayPal will be accepted soon.

• How does the seller get paid in the end?
The seller is paid only upon acceptation of the merchandise by the buyer. Funds are sent by check or wire transfer (in the case of the latter, an additional fee of $15 is deducted).

• Can I tell the password to my Escrow Delivery Services account to a friend so that he can use it?
- You may in no circumstance disclose your password to anyone.
- Do not enter your Escrow Delivery Services account password on any website.
Anyone that knows your user name and password can access all the features of your account and thus perform transactions in your name.

• Will Escrow Delivery Services disclose any private information I provide?
Escrow Delivery Services will not disclose any of the information you provide to any third party, excepting legal entities.

• Why is the escrow process safe?
Escrow Delivery Services acts as a secure middleman between the buyer and the seller.

• My question wasn't answered here, what should I do?
You should contact our Customer Support and fill out a support request form.

After you submit a support request, our support team will analyze it and provide the best solution to your problem via e-mail.

Testimonials

No issues to report, service was dependable and reliable. Our car was available before the scheduled date! Very much appreciated!
T. Rosenthal